Returns & Exchanges
We want you to feel as confident as a 24K Magic hit in your Bruno Mars AU apparel, so we offer a 30-day window for returns and exchanges on all eligible items. Items must be unworn, unwashed, and in their original packaging to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Securely pack the items in their original packaging, ensuring all tags are attached and the packing slip is included inside the box.
Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized Australia Post location.
Quality Check and Refund
Once our warehouse receives and inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing