Frequently Asked Questions
Everything you need to know about your 24K Magic style experience.
What is the standard shipping time within Australia?
We offer standard shipping across Australia which typically takes 3-7 business days. Express shipping options are available at checkout for those who need their fashion fix faster.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a unique tracking number and a link to the carrier's website to monitor your delivery progress.
What is your return policy for apparel?
We accept returns on unworn items with original tags attached within 30 days of purchase. Please note that for hygiene reasons, certain items like earrings or undergarments cannot be returned.
Are the sizes true to Australian standards?
Yes, all our apparel follows standard Australian sizing. We provide a detailed size guide on each product page to help you find the perfect fit before you buy.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later services like Afterpay and Klarna for your convenience.
How should I care for my Bruno Mars AU merchandise?
To maintain the quality of your items, we recommend a cold machine wash inside out and avoiding tumble dryers to preserve the integrity of the prints and fabrics.